Retail Human Resources Conference

People-First Strategies for Retailers

A full-day conference dedicated to exploring the future of HR in the retail industry.

The event will delve into the evolving work landscape, focusing on pivotal topics such as compensation and labour relation trends, mental health, the role of AI in HR, and other key elements that are shaping the retail workforce.

This event has been approved for 3.5 Continuing Professional Development (CPD) hours under Category A of the CPD Log of the Human Resource Professionals Association (HRPA).

Retail Human Resources Conference Speakers

Deb Craven


Longo Brothers Fruit Markets Inc.

Farheen Visram

Director, Talent & Training

Pet Valu

Celina Kerves

Regional Sales Manager

La Vie en Rose

Pina D’Intino

Principal Owner and Accessibility Consultant

Aequum Global Access Inc

Kris Siddiqi

Comedian, actor, writer

Robert Laufer

Chief Financial Officer (CFO)

Browns Shoes Inc.

Rochele Padiachy

Manager, Learning and Knowledge Solutions

Canadian Centre for Diversity and Inclusion

Sara Bib

HR Leader & Director

Bee Happy HR

Justin Lessard-Wajcer

Chief Executive Officer, Founder


Leigh Mitchell

Founder and Strategist

Bee Happy HR

John Mortimer


Canadian LabourWatch Association

Shelly M. Patel

Vice President

Canadian LabourWatch Association

Jackie Ross

Lead Recruiter and Founder

J Ross Retail Recruiters

Bay Ryley


Ryley Learning

Carlo Sicoli

Director, Business Development and Partnerships

Schulich ExecEd, Schulich School of Business, York University

Diane J. Brisbois

Diane J. Brisebois

President and CEO

Retail Council of Canada

Kevin Graff RCC

Kevin Graff


Graff Retail

AI Technology in workforce development

Modern & powerful talent attraction strategies

Trends in compensation and labour relations

Employee experience strategies for engagement and retention

Brands Attending

Who should attend?

Tailored for HR professionals in the retail industry, RCC’s HR Conference is a must-attend event for those involved in talent acquisition, workforce development, and employee engagement.

This conference offers valuable insights to navigate the unique challenges of managing and engaging teams in the fast-paced retail environment.  Attendees will explore innovative HR strategies, connect with experts, and leave with actionable insights to drive organizational success.

Created for retailers by retail human resources experts

Retail Council of Canada’s HR Advisory Committee, comprised of retail HR leaders, activley discuss practices and procedures and have been instrumental in shaping this conference.  They have recommend the topics, speakers, and trends that will be covered at the 2024 Retail Human Resources Conference. 

Jerry Martel

Director of Human Resources


Erin Gordon

Vice President Human Resources

Lindt & Sprungli Canada

Kevin Graff


Graff Retail

Maria Collins

HR Executive

Mary Kovacs

Associate Vice President, Human Resources

Canadian Tire Corporation Limited

Shannon Patterson

Director, Human Resources Advisory Services

Federated Co-Operatives Limited

Tanja Fratangeli

Chief People Officer

IKEA Canada

Martine Lamoureux

Head of Talent and Culture

Ardene Holdings Inc.

Christopher Delledonne

Director, Human Resources


Alex Snelling

Chief People Officer

McDonalds Canada

Basil Rowe

Vice President, Total Rewards

Sobeys Inc.

Barb Keenan

Senior Vice President Human Resources


Jackie Ross

Principal/Lead Recruiter

Jross Retail Recruiters

John Benjamin

Vice President Human Resources


Liz Volk

Chief Human Resources Officer


The International Centre

April 25, 2024

Conference Centre | 6900 Airport Rd, Mississauga, ON L4V 1E8 

As The Voice of Retail™ in Canada since 1963, Retail Council of Canada (RCC) represents over 56,000 independent, regional, national mass and specialty retail businesses and online merchants in general merchandise, drug and grocery.