Agenda
A packed half-day of discussion and learning on today’s most pressing HR issues affecting retailers.
March 22, 2022
Cultivating Pride in Retail as a Career
In the wake of significant culture shifts impacting talent attraction and retention, Canadian retailers want to light the path for a joyful career in retail. Vicki Bradley, executive coach and seasoned retailer, discusses how leaders at all levels can help their teams and prospective talent see ...

Vicki Bradley
Founder and CEO
Vicki Bradley & Company and WIL Empowered

Jackie Ross
Founding Partner
JRoss Retail Recruiters

Cultivating Pride in Retail as a Career
March 22, 2022
1:10 PM - 1:40 PM EST
In the wake of significant culture shifts impacting talent attraction and retention, Canadian retailers want to light the path for a joyful career in retail. Vicki Bradley, executive coach and seasoned retailer, discusses how leaders at all levels can help their teams and prospective talent see the vision for their retail career. Joined by Jackie Ross, Principal, JRoss Retail Recruiters, Jackie and Vicki discuss building a pipeline for top talent, the importance of trust, and the role for corporate team members in the store. In this session, learn actionable tips for how your leadership team can increase engagement by cultivating pride in retail.
Sponsored by:

Speaking:

Vicki Bradley
Founder and CEO
Vicki Bradley & Company and WIL Empowered

Jackie Ross
Founding Partner
JRoss Retail Recruiters
DEI Done Differently

Glodean Champion
Transformational Leader, Coach, Educator, & Speaker
GlodeanChampion.com
Retailers across Canada are prioritizing their DEI strategy and are seeking to build trust and authentic engagement among their teams. This session will share how we can increase our awareness, take ownership of our belonging, and adapt to foster collaboration. Attendees will leave with an und...
DEI Done Differently
March 22, 2022
1:40 PM - 2:05 PM EST
Retailers across Canada are prioritizing their DEI strategy and are seeking to build trust and authentic engagement among their teams. This session will share how we can increase our awareness, take ownership of our belonging, and adapt to foster collaboration. Attendees will leave with an understanding of the ways personality, background, fear and trauma affect us all.
Speaking:

Glodean Champion
Transformational Leader, Coach, Educator, & Speaker
GlodeanChampion.com
Anti-Racism for Workplaces
Fast Five Sponsor Highlight
Ryley Learning’s Anti-Racism for Workplaces online course is making an impact with retailers in Canada and helping drive the conversation forward. Join us for an inside look at why this training tool is making an impact and the production decis...

Bay Ryley
President
Ryley Learning

Kris Siddiqi
Comedian & Creator

Anti-Racism for Workplaces
March 22, 2022
2:05 PM - 2:10 PM EST
Fast Five Sponsor Highlight
Ryley Learning’s Anti-Racism for Workplaces online course is making an impact with retailers in Canada and helping drive the conversation forward. Join us for an inside look at why this training tool is making an impact and the production decisions that ensure a positive learning experience.
Sponsored by:

Speaking:

Bay Ryley
President
Ryley Learning

Kris Siddiqi
Comedian & Creator
Elevating the Employee and Customer Experiences with Collaboration
Employee engagement at Longo’s is deeply rooted in the value of collaboration between the HR and marketing teams. Liz Volk, Chief Human Resources Officer, and Alex Green, Chief Marketing Officer with Longo’s join us for a fireside chat to share the keys to collaboration and driving ...

Liz Volk
Chief Human Resources Officer
Longo's

Alex Green
Chief Marketing Officer
Longo Brothers Fruit Markets Inc.

Michael LeBlanc
Senior Retail Advisor, Retail Council of Canada
Retail Council of Canada

Elevating the Employee and Customer Experiences with Collaboration
March 22, 2022
2:10 PM - 2:40 PM EST
Employee engagement at Longo’s is deeply rooted in the value of collaboration between the HR and marketing teams. Liz Volk, Chief Human Resources Officer, and Alex Green, Chief Marketing Officer with Longo’s join us for a fireside chat to share the keys to collaboration and driving transformational change. Learn how these teams work together to deliver messaging, training and support for employees that then translates into increased engagement for the best customer experiences.
Sponsored by:

Speaking:

Liz Volk
Chief Human Resources Officer
Longo's

Alex Green
Chief Marketing Officer
Longo Brothers Fruit Markets Inc.

Michael LeBlanc
Senior Retail Advisor, Retail Council of Canada
Retail Council of Canada
Voice of Retail Update for Human Resources
Retail Council of Canada is representing member’s needs to all levels of government and aim to educate members on legislative changes that impact their business. Christopher Delledonne, Director, Human Resources with Bell and Chair of RCC HR Advisory Committee joins Santo Ligotti, VP Member Se...

Santo Ligotti
Vice-President, Membership Relations and Services
Retail Council of Canada

Christopher Delledonne
Director, Human Resources – Residential Services, Mobility, The Source & Brand
Bell
Voice of Retail Update for Human Resources
March 22, 2022
2:50 PM - 3:00 PM EST
Retail Council of Canada is representing member’s needs to all levels of government and aim to educate members on legislative changes that impact their business. Christopher Delledonne, Director, Human Resources with Bell and Chair of RCC HR Advisory Committee joins Santo Ligotti, VP Member Services at RCC, to share an update on behalf of the HR Advisory committee and an outlook on initiatives supporting and advocating for the retail human resource community in Canada.
Speaking:

Santo Ligotti
Vice-President, Membership Relations and Services
Retail Council of Canada

Christopher Delledonne
Director, Human Resources – Residential Services, Mobility, The Source & Brand
Bell
Community Creates Purpose in the Workplace
With radical culture changes for employees working from home and on the front line, having honest conversations about mental health has never been more integrated into our professional lives. Tim Dumas, COO Jaks Beer, Wine and Spirits, joins us to talk about how the Jak’s team has cultivated a...

Tim Dumas
Chief Operating Officer
JAK's Beer Wine & Spirits

Kevin Graff
President
Graff Retail

Community Creates Purpose in the Workplace
March 22, 2022
3:00 PM - 3:25 PM EST
With radical culture changes for employees working from home and on the front line, having honest conversations about mental health has never been more integrated into our professional lives. Tim Dumas, COO Jaks Beer, Wine and Spirits, joins us to talk about how the Jak’s team has cultivated a strong community for a unified sense of purpose and belonging for lasting relationships. Learn about the strategic conversations that are breaking down barriers and creating joy in the workplace.
Sponsored by:

Speaking:

Tim Dumas
Chief Operating Officer
JAK's Beer Wine & Spirits

Kevin Graff
President
Graff Retail
Flexibility Employees are Looking For

Ryan Tevel
Director of Partnerships
KOHO
Fast Five Sponsor Highlight
In today’s competitive employment market retailers are examining how to modernize their benefit offering and provide desired flexibility. Ryan Tevel, Director of Partnerships with KOHO, shares how retailers can do just that with Instant Pay. Lea...

Flexibility Employees are Looking For
March 22, 2022
3:25 PM - 3:30 PM EST
Fast Five Sponsor Highlight
In today’s competitive employment market retailers are examining how to modernize their benefit offering and provide desired flexibility. Ryan Tevel, Director of Partnerships with KOHO, shares how retailers can do just that with Instant Pay. Learn why employees are seeking this payroll benefit and what makes it a differentiator for your incoming workforce.
Sponsored by:

Speaking:

Ryan Tevel
Director of Partnerships
KOHO
Future Building Retention Strategies
Future of work surveys are indicating potential retention risks in the face of changing employee values and lifestyles. Retailers can mitigate these risks with strategies that retain talent and reflect new personal and professional priorities of Canadians. This panel discussion explores four are...

Lyne Auclair
Director, Learning Strategy
Bell

Tanja Fratangeli
CHRO
IKEA Canada

Michael Petrucco
Client Relationship Manager
Mercer

Future Building Retention Strategies
March 22, 2022
3:30 PM - 4:00 PM EST
Future of work surveys are indicating potential retention risks in the face of changing employee values and lifestyles. Retailers can mitigate these risks with strategies that retain talent and reflect new personal and professional priorities of Canadians. This panel discussion explores four areas of opportunity including career development, recognition, responsive feedback, and how flexibility can be mutually beneficial.
Sponsored by:

Speaking:

Lyne Auclair
Director, Learning Strategy
Bell

Tanja Fratangeli
CHRO
IKEA Canada

Michael Petrucco
Client Relationship Manager
Mercer
