A packed half-day of discussion and learning on today’s most pressing HR issues affecting retailers.

March 22, 2022

1:00 PM - 1:10 PM EST
Welcoming Remarks
1:10 PM - 1:40 PM EST

Cultivating Pride in Retail as a Career

In the wake of significant culture shifts impacting talent attraction and retention, Canadian retailers want to light the path for a joyful career in retail. Vicki Bradley, executive coach and seasoned retailer, discusses how leaders at all levels can help their teams and prospective talent see ...

Vicki Bradley

Founder and CEO

Vicki Bradley & Company and WIL Empowered

Jackie Ross

Founding Partner

JRoss Retail Recruiters

1:40 PM - 2:05 PM EST

DEI Done Differently

Glodean Champion

Transformational Leader, Coach, Educator, & Speaker

Retailers across Canada are prioritizing their DEI strategy and are seeking to build trust and authentic engagement among their teams. This session will share how we can increase our awareness, take ownership of our belonging, and adapt to foster collaboration. Attendees will leave with an und...

2:05 PM - 2:10 PM EST

Anti-Racism for Workplaces

Fast Five Sponsor Highlight

Ryley Learning’s Anti-Racism for Workplaces online course is making an impact with retailers in Canada and helping drive the conversation forward. Join us for an inside look at why this training tool is making an impact and the production decis...

Bay Ryley


Ryley Learning

Kris Siddiqi

Comedian & Creator

2:10 PM - 2:40 PM EST

Elevating the Employee and Customer Experiences with Collaboration

Employee engagement at Longo’s is deeply rooted in the value of collaboration between the HR and marketing teams. Liz Volk, Chief Human Resources Officer, and Alex Green, Chief Marketing Officer with Longo’s join us for a fireside chat to share the keys to collaboration and driving ...

Liz Volk

Chief Human Resources Officer


Alex Green

Chief Marketing Officer

Longo Brothers Fruit Markets Inc.

Michael LeBlanc

Senior Retail Advisor, Retail Council of Canada

Retail Council of Canada

2:40 PM - 2:50 PM EST
Coffee Break
2:50 PM - 3:00 PM EST

Voice of Retail Update for Human Resources

Retail Council of Canada is representing member’s needs to all levels of government and aim to educate members on legislative changes that impact their business. Christopher Delledonne, Director, Human Resources with Bell and Chair of RCC HR Advisory Committee joins Santo Ligotti, VP Member Se...

Santo Ligotti

Vice-President, Membership Relations and Services

Retail Council of Canada

Christopher Delledonne

Director, Human Resources – Residential Services, Mobility, The Source & Brand


3:00 PM - 3:25 PM EST

Community Creates Purpose in the Workplace

With radical culture changes for employees working from home and on the front line, having honest conversations about mental health has never been more integrated into our professional lives. Tim Dumas, COO Jaks Beer, Wine and Spirits, joins us to talk about how the Jak’s team has cultivated a...

Tim Dumas

Chief Operating Officer

JAK's Beer Wine & Spirits

Kevin Graff


Graff Retail

3:25 PM - 3:30 PM EST

Flexibility Employees are Looking For

Ryan Tevel

Director of Partnerships


Fast Five Sponsor Highlight

In today’s competitive employment market retailers are examining how to modernize their benefit offering and provide desired flexibility. Ryan Tevel, Director of Partnerships with KOHO, shares how retailers can do just that with Instant Pay. Lea...

3:30 PM - 4:00 PM EST

Future Building Retention Strategies

Future of work surveys are indicating potential retention risks in the face of changing employee values and lifestyles. Retailers can mitigate these risks with strategies that retain talent and reflect new personal and professional priorities of Canadians. This panel discussion explores four are...

Lyne Auclair

Director, Learning Strategy


Tanja Fratangeli


IKEA Canada

Michael Petrucco

Client Relationship Manager


4:00 PM - 4:00 PM EST
Closing Remarks