Director of Dealer Support
Home Hardware Stores Limited
Sherri Amos is Director of Dealer Support at Home Hardware Stores Limited. She's been with the national Dealer-owned cooperative for 18 years now - always in a Dealer-facing capacity, and always sourcing and supporting corporate and in-store programs that enable Home stores to achieve retail excellence. Sherri has been the driving force in the discovery and action planning that's been developed to assist Home's Dealers in addressing recent and impending legislative changes that directly affect independent business. Working closely with more than a thousand Home stores, Sherri has first-hand knowledge of the immediate impact these changes will have on retailers, and the fine line they must walk to remain viable while adjusting business practices to minimize the impact on their operations.
Consultant and Managing Partner
Nigel is a consultant and managing partner. He leads Morneau Shepell’s integrated benefits and pension consulting practice in Ontario with a focus on business transformation initiatives to adapt to a changing consulting landscape. Nigel leverages his team of consultants to bring clients broad and forward-thinking solutions that help to maximize their total rewards programs, ultimately driving key business results. In addition to providing guidance and thought leadership to both the practice and clients, Nigel is particularly committed to the development of next-generation leaders and increasing diversity in leadership.
Vice-President, Member Programs & Services
Retail Council of Canada
Sonny Brar comes with over 15 years of Corporate Retail, Human Resources, Health, Safety, Energy and Environmental experience. He is currently the Vice President, Member Programs & Services at Retail Council of Canada and is an honors graduate of Criminology, Justice and Public Safety from Manitoba. Along with other functions, Sonny leads and supports RCC’s Membership, Benefit Partner Programs, Human Resources, Heath, Safety, Energy initiatives and RCC’s Advisory Councils. Sonny has also had great successes in his tenure and has been a recipient of 3 Presidential Excellence awards with Maple Leaf Foods and Toys“R”Us along with several successes and recognitions with his tenure at Sobeys and Ikea.
Executive Vice President, Retail and Human Resources
Indigo Books & Music Inc.
Gil Dennis joined Indigo in December 2015 and is responsible for driving customer centric strategies and employee engagement that aligns with Indigo’s vision, values and culture. Additionally, Gil has overall responsibility for Indigo’s retail store operations. Gil has spent his entire 29 year career in retail. From 2011 to 2015, Gil was Senior Vice President of Stores at dressbarn, a division of Ascena Retail Group. Prior to dressbarn, Gil worked at Best Buy for 10 years in various retail and human resource leadership roles.
Stuart Ducoffe is a seasoned employment and labour lawyer. He is the founder of e2r® and partner and co-founder of Woolgar VanWiechen Cosgriffe Ducoffe LLP, practicing exclusively in the area of employment and labour law. Prior to founding e2r® and the law firm, Stuart practiced for many years with one of Canada’s largest and most prestigious Canadian law firms. He obtained his law degree from McGill University in 1984, and was called to the Ontario Bar in 1986. Stuart is one of only a small group of employment and labour lawyers certified by HRPA as a Certified Human Resources Leader (CHRL).
Kevin Graff is the President of Graff Retail, based in Toronto, Ontario. Since 1988, Graff Retail has specialized in working with retailers around the globe to increase their revenue through improved staff performance. Kevin is widely respected as one of North America’s best retail speakers and trainers and was recently chosen as one of the Top 50 Retail Influencers. His principle belief is that retailers are losing too many sales each day in their stores that they should be capturing. Kevin’s approach to store operations and his intense focus on real, bottom-line issues continually produce outstanding results. Kevin is also the creator of Graff Retail TV, the retail community’s leading source of online sales and management training. Since being launched in 2008, Graff Retail TV has provided thousands of sales associates and store management teams with the skills they need to succeed.
Vice President, Human Resources
Michelle Lettner is Vice President, Human Resources at Roots Corporation. She has over 20 years of human resources experience with a specialization in talent management including workforce planning, recruiting, performance management, employee development and engagement. She also has significant experience managing employee relations, benefits, compensation and compliance issues. As Roots lead HR Executive, Michelle is helping to accelerate Roots transformation through leadership, attracting and developing the best talent and building a culture of engagement, agility and innovation. Under Michelle's leadership, Roots has implemented a number of solutions to optimize their growing workforce through technology, learning and performance management. Prior to Roots, Michelle was Director of Human Resources at Target Canada overseeing the HR function at the Canadian Headquarters and prior to that led the Human Resources team at BMW Canada for 15 years. Michelle earned a Bachelor of Arts from Carleton University and a Masters degree in Adult Education from University of Calgary. She is a certified HR professional.
Partner, National Retail Leader
Eric is an experienced consultant with a passion for retail and the broader consumer business sector. He has over 20 years of consulting to leading retailers in North America across multiple formats including department stores, specialty apparel, footwear and mass merchandise. He has worked across all departments and functions from store to back office, enabling him to address client challenges and opportunities from multiple perspectives. As the National Retail Industry Leader at BDO, Eric leads a group of retail and IT professionals who implement ERP, POS, BI and other retail technologies that enrich consumers' experiences and improve retailers' business results. Eric also advises retailers on technology strategy and helps organizations manage the process and organizational components of their business to ensure that technologies align to business strategy.